Infrastructure Services
GFI defines an ICT infrastructure as follows: “The whole of hardware, software and services required to enable business applications”. This definition implies that we consider ‘infrastructure’ to be much more than a collection of servers, operating systems and network devices. Every component that enables business applications without being an integral part of it, is infrastructure. GFI doesn’t focus on general infrastructure consultancy but on the implementation of infrastructure solutions that add value to your environment and your business.
Local infrastructure services
Groupware migration projects
For most customers, groupware migrations are one-time projects that are usually considered to be risky: disruptive and cumbersome. However for GFI’s infrastructure consultants this is daily business; they have the field experience and know the common pitfalls and potential risks. So whether you’re migrating from Exchange to Notes, migrating Notes to Exchange or upgrading to a newer version of the same groupware: you as a customer can rely on our knowledge, methodology and migration project experience!
Lotus and Websphere infrastructure consultancy
Probably your own admin team has the day-to-day operations under control.
However, implementing additional functionality is usually as risky as it is time consuming. One need to assess which product best serves the actual business needs, design the corresponding architecture, and create a test and acceptance environment …
This is where the experience of GFI’s consultants comes in handy: Our experts can assist and guide you through this kind of projects or even plan and execute the entire project for you. Complex mail routing issues, set-up of Sametime or Quickr, creation of a redundant Websphere infrastructure… these are only a few small examples of where GFI can be of help!
Mobile infrastructure
Mobility has come of age. To survive and thrive in today’s competitive business environment, companies must have the ability to move business information quickly and securely between the back office and the front lines. This growing demand for mobility creates new challenges for enterprises. IT departments are tasked with protecting valuable corporate information and assets while also making solutions simple and useful for mobile workers.
We can help you in overcoming the challenges and implementing a reliable, secure, controlled, and user friendly mobile infrastructure. You can trust one our rich mobile field experience, unique groupware knowledge and strong partnerships with for instance Lotus, Blackberry and Proximus.
GFI Support Centre
The GFI Support Centre offering targets medium & smaller sized companies that are highly reliable on the good functioning of their IT infrastructure, but lack the necessary capacity to execute the healthcare of their systems themselves.
With GFI Support Centre, companies dispose of a unique desk that can both pro-actively as well as in case of a defect (multiple levels of emergencies) provide assistance, both on-site as well as over different channels such as phone or e-mail.
Our managed platforms are mainly Lotus software, Websphere software (Portal), and NatStar but can include other products (for example Blackberry Enterprise Server). Our services include infrastructure services as well as development services, and application housing/hosting.
As a part of the GFI global infrastructure portfolio, the GFI Support Centre offers Lotus Experts on-line (24x7, unit based).